FAQ
Questions About yogiterre ROOT
How do I clean my yogiterre ROOT mat?
Prolong the life of your yogiterre mat by learning how to clean it properly. Your yogiterre ROOT mat can be cleaned with water and lemon juice. Please see our cleaning guide for more info.
Can I use my yogiterre ROOT mat for hot yoga?
Our yogiterre ROOT yoga mat will stay grippy even in the most intense practice, so this mat will support you during a hot yoga course. However, the surface of the yoga mat is open-cell, and due to the intense nature of hot yoga, we recommend that you clean the mat after each practice. Please see our cleaning guide for more info.
What is the expected lifespan of my yogiterre ROOT mat?
The expected lifespan of a yoga mat depends on the intensity and the frequency of training. It is in our mission to provide you a professional yoga mat at an affordable price, so we assure you that the lifespan of the yoga mat will be sufficiently long.
In any sport, after a lot of training, the equipment will become worn out and less effective. Just like a pair of running shoes, after some time, it has to be replaced. The yogiterre mat is the same, after a lot of training, the mat will become worn out as well.
What material is the yogiterre ROOT mat made from?
All our mats are made from natural rubber. For more information about natural rubber, please go see our About Natural Rubber page.
Questions About yogiterre FLOW
How do I clean my yogiterre FLOW mat?
Prolong the life of your yogiterre mat by learning how to clean it properly. Your yogiterre FLOW mat can be cleaned by hand or in the washing machine. Please see our cleaning guide for more info.
Can I use my yogiterre FLOW mat for hot yoga?
Our yogiterre FLOW yoga mat becomes even grippier when wet, so this yoga mat is perfect for hot yoga. However, the surface of the yoga mat is open-cell, and due to the intense nature of hot yoga, we recommend that you deep clean the mat every 6 months. Please see our cleaning guide for more info.
What is the expected lifespan of my yogiterre FLOW mat?
The expected lifespan of a yoga mat depends on the intensity and the frequency of training. To prolong the lifespan of your yoga mat by learning how to clean it properly.
In any sport, after a lot of training, the equipment will become worn out and less effective. Just like a pair of running shoes, after some time, it has to be replaced. The yogiterre mat is the same, after a lot of training, the mat will become worn out as well.
What material is the yogiterre FLOW mat made from?
All our mats are made from natural rubber. The yogiterre FLOW mats feature a synthetic suede top. For more information about natural rubber, please go see our About Natural Rubber page.
Questions on Shipping
What is the expected processing and shipping time?
For our customized yoga mats, we will take your customized design and recompile it into an Adobe Illustrator file to ensure your mat is printed with the highest crystal clear quality. Then, we will print your yoga mat which will take 5-7 business days depending on our orders. We will ensure that your design looks good before we send it off for shipping. Depending on your location, this should take 7-14 business days.
Questions on Returns
Can I return my order?
We are sorry that you didn't like your order! Please see our Return Policy.
Questions on Packaging
What packaging does yogiterre use?
Our packaging is very simple, we don't see the point of wasting more energy and natural resources on packaging that eventually just ends up in our landfills. Our yoga mats will come in a cardboard carton, but rest assured, your yoga mat will still be secure and scratch free upon delivery!